FAQs

  • How do I know that my case will be treated fairly and independently?

    Each case raised is anonimised by the Secretariat before it is passed on to the Supervisory Committee and Technical Review Panel.  The Secretariat and only the secretariat know who the named party and claimant are in each case.

  • Who owns VLS?

    VLS is a subsidiary company of United Kingdom Lubricants Association Ltd and is a membership organisation funded by its members and by the case charge levied in each case raised.

  • When does the membership year run from?

    The membership year runs from the 1st January to 31st December.

  • How do I complain if I feel VLS has published inaccurate information about one of our products?

    Information regarding a companys product doubting the specification or performance claims will never be published without first seeking engagement with the producer or marketer of that product.  If however you are not satisfied with the findings please contact the VLS Secretariat on admin@ukla-vls.org.uk.

  • What are the benefits of membership?

    By joining VLS, members are joining in with the lubricants industry’s initiative to bring transparency to the UK lubricant market place, by helping to raise awareness in the consumer and promote the importance of lubricant quality and performance specifications within the UK.  Members of VLS will also benefit from lower case charges.

  • Do I have to be a member of VLS to raise a case?

    No, non members can raise a case, however they will pay a higher case fee than members of VLS.

  • Do I have to be a member of UKLA to join VLS?

    No, we welcome membership from all industry participants whether or not they are members of the UKLA.

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VLS (UK) Ltd | UKLA House | 13 Chess Business Park | Moor Road | Chesham | Bucks HP5 1SD | UK | 01442 875922 | admin@ukla-vls.org.uk