VLS Case 010161 – Ferguson & Menzies, Opus Multi HT Plus, 10w/30 Transmission Oil
On 13th March 2019 the case was reported to VLS.
The complaint concerned the claims against Caterpillar TO-4 and Volvo wet brake specifications. The Technical Review Panel upheld the complaint as a Caterpillar TO-4 claim on a multigrade UTTO grade is not possible and the Named Party was asked on what basis the claim was made. Additionally the listing “Volvo (+ latest wet brake requirements)” was felt to lead to confusion and the Named Party was asked to clarify exactly what (if any) Volvo specifications are met by this product.
The Named Party responded stating that the complaint was based on an earlier and outdated Technical Data Sheet that was still available on their website. They provided an updated product label and Technical Data Sheet which clarified that the Caterpillar claim against TO-4 had been withdrawn and instead a claim was being made against Caterpillar TO-2. They also clarified that the Volvo claim was made against WB101 and stated that the earlier Technical Data Sheet had been removed from their website. The Technical Review Panel reviewed their actions and was content that these brought the product back into compliance.
On 28th November 2019 VLS undertook a six month review of the case which indicated that the amended claims made against Caterpillar and Volvo specifications had been maintained and the product was in compliance regarding the specific complaint made against it.
Consequently VLS is satisfied that the complaint has been fully met and the case is resolved.
David Wright, Company Secretary – VLS (UK) Ltd says “We want to ensure we have the highest standards in Europe for lubricant manufacture, blending and marketing, and we want a ‘level playing field’ for all participants, so that we protect the interests of the consumer and other end users.
In the Verification of Lubricant Specifications (UK) Ltd, we have set our course for stronger industry self-regulation by working positively towards more open and transparent competition that benefits all lubricant organisations. By working with the sector to resolve non compliant products in an independent and impartial manner, we can support companies to compete on a more equitable basis in a highly competitive marketplace.”