VLS Receives 50th Product Complaint

On 6^th September 2017, VLS received its 50^th product complaint concerning an automotive engine oil. Since its inception in October 2013, VLS has reviewed product complaints concerning automotive engine oils, gear oils, agricultural tractor oils and central hydraulic fluids. It has investigated these products for cold weather properties, compliance with formal OEM approvals and industry standards.

Commenting on the 50^th complaint, David Wright, Company Secretary said’ this latest case has become a milestone for VLS in continuing to ensure the confidence of our end users in the lubricants sold in a sector that places quality at its very heart.’

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Case Outcomes

133
Total Cases
6
Products Under Investigation
2
Product Not Compliant Following Investigation – Case Not Resolved
0
Product Not Compliant Following Six Month Review – Case Not Resolved
7
Product not proven to be compliant following Investigation – Escalated to Trading Standards
5
Product Compliant During Investigation – Case Resolved
1
Product Compliant Following Investigation – Case Resolved
2
Product Compliant Following Six Month Review – Case Concluded
110
Cases Archived