Case Handling Process

How to raise an issue on lubricant specification compliance:

Claim Procedure

If you believe that you have proof that a product in the market place is making inaccurate claims that could mislead the buyer and or end user and you wish to raise this issue with VLS, then:

Case Handling Process

Please click here to download the Case Handling Process diagram (PDF).

VLS-Case-Handling-Process

Case Handling Charges

Associate Affiliate Non-member
Case Deposit £250 £250 £250
Desktop Investigation £250 £250 £500
Product Test Investigation £500 £500 £2500
Sample Acquisition £250 £250 £250

 

Please Click Here to download a Case Registration Form

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